# Box in January 2019: incidents, uptime and changes

> Box in January 2019: 11 incidents on its status page (3 major or critical), 96.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2019/01
Last updated: 2019-02-01T00:00:00Z

- Incidents posted: 11 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 5, none 3
- Uptime (vendor-reported): 96.72% free of major/critical incidents, 78.64% free of any incident; outage time 24 h 21 min, incident time 6.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2018](https://rewindex.com/company/box/2018/12.md) · Next: [February 2019](https://rewindex.com/company/box/2019/02.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[High\] Issue with Automations, Search, Relay](https://rewindex.com/company/box/incidents/xs509j08bmbt.md) | major | 2019-01-15 20:28 UTC | 2019-01-16 18:25 UTC | 22 h | resolved |
| [\[High\] Issue with Content API (Long Polling & Events)](https://rewindex.com/company/box/incidents/sppzkqbc8580.md) | major | 2019-01-16 20:43 UTC | 2019-01-16 22:25 UTC | 1.7 h | resolved |
| [\[Medium\] Issue loading the Box Web Application in Internet Explorer](https://rewindex.com/company/box/incidents/nh3pq9371prz.md) | major | 2019-01-19 06:45 UTC | 2019-01-19 07:27 UTC | 42 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Medium\] Issue with Uploads and Downloads](https://rewindex.com/company/box/incidents/kgrwwqgwh9t9.md) | minor | 2019-01-07 22:32 UTC | 2019-01-08 00:39 UTC | 2.1 h | resolved |
| [\[Minor\] Issue with Login, Uploads, Downloads, Box Notes, Content API](https://rewindex.com/company/box/incidents/h89qddm8gvgw.md) | none | 2019-01-14 16:04 UTC | 2019-01-14 16:04 UTC | 0 min | resolved |
| [\[Minor\] Issue with Content API](https://rewindex.com/company/box/incidents/21mn8lqm1wy5.md) | none | 2019-01-14 18:57 UTC | 2019-01-14 18:57 UTC | 0 min | resolved |
| [\[Minor\] Issue with Uploads, Downloads, Content API](https://rewindex.com/company/box/incidents/rjzv26v9frh1.md) | none | 2019-01-15 16:16 UTC | 2019-01-15 16:16 UTC | 0 min | resolved |
| [\[High\] Issue with Automations, Search, Relay](https://rewindex.com/company/box/incidents/xs509j08bmbt.md) | major | 2019-01-15 20:28 UTC | 2019-01-16 18:25 UTC | 22 h | resolved |
| [\[High\] Issue with Content API (Long Polling & Events)](https://rewindex.com/company/box/incidents/sppzkqbc8580.md) | major | 2019-01-16 20:43 UTC | 2019-01-16 22:25 UTC | 1.7 h | resolved |
| [\[Minor\] Issue with Uploads and Downloads](https://rewindex.com/company/box/incidents/wj60ydy823vs.md) | minor | 2019-01-18 19:21 UTC | 2019-01-18 22:55 UTC | 3.6 h | resolved |
| [\[Medium\] Issue loading the Box Web Application in Internet Explorer](https://rewindex.com/company/box/incidents/nh3pq9371prz.md) | major | 2019-01-19 06:45 UTC | 2019-01-19 07:27 UTC | 42 min | resolved |
| [\[Minor\] Issue with Uploads, Downloads, Box Edit, API](https://rewindex.com/company/box/incidents/x5rtl6c4z0z3.md) | minor | 2019-01-22 17:00 UTC | 2019-01-22 23:23 UTC | 6.4 h | resolved |
| [\[Minor\] Issue with Uploads, Downloads, Box Edit, API](https://rewindex.com/company/box/incidents/nn4txvfd4zgj.md) | minor | 2019-01-23 15:32 UTC | 2019-01-28 17:59 UTC | 5 d | resolved |
| [\[Minor\] Latency with the Box API](https://rewindex.com/company/box/incidents/l53m30c866l3.md) | minor | 2019-01-29 21:53 UTC | 2019-01-29 21:53 UTC | 0 min | resolved |

## Cite this

Box posted 11 status incidents in January 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2019/01
- Citation: Box, “Box in January 2019” (2019-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2019/01 (CC BY 4.0).
- Markdown link: `[Box: Box in January 2019 (2019-01-01)](https://rewindex.com/company/box/2019/01)`


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Canonical: https://rewindex.com/company/box/2019/01 · Markdown: https://rewindex.com/company/box/2019/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:15.319Z