# Box in May 2018: incidents, uptime and changes

> Box in May 2018: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2018/05
Last updated: 2018-06-01T00:00:00Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 1, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.31% free of any incident; outage time 0 min, incident time 5 h 4 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2018](https://rewindex.com/company/box/2018/04.md) · Next: [June 2018](https://rewindex.com/company/box/2018/06.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degradation of Events and Admin Reporting Services](https://rewindex.com/company/box/incidents/q5hy0cwbcwhx.md) | none | 2018-05-01 18:25 UTC | 2018-05-01 23:41 UTC | 5.3 h | resolved |
| [Degradation of Content API and Box Web Application](https://rewindex.com/company/box/incidents/n3ts1hbdw90p.md) | none | 2018-05-08 19:00 UTC | 2018-05-08 19:00 UTC | 0 min | resolved |
| [Degradation of Search](https://rewindex.com/company/box/incidents/p9wf354sswsm.md) | minor | 2018-05-10 15:33 UTC | 2018-05-10 20:37 UTC | 5.1 h | resolved |
| [Degradation of Uploads, Downloads, and Box Notes](https://rewindex.com/company/box/incidents/ppx403r5y0ff.md) | none | 2018-05-22 19:42 UTC | 2018-05-22 20:30 UTC | 48 min | resolved |
| [Error Submitting Support Cases on the Box Community](https://rewindex.com/company/box/incidents/cxsn67vzxllg.md) | none | 2018-05-23 15:14 UTC | 2018-05-23 15:28 UTC | 14 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Planned Maintenance of Box Services on Saturday, May 19](https://rewindex.com/company/box/incidents/g2f5xf9qs67x.md) | maintenance | 2018-05-19 19:55 UTC | 2018-05-20 01:02 UTC | 5.1 h | resolved |

## Cite this

Box posted 5 status incidents in May 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2018/05
- Citation: Box, “Box in May 2018” (2018-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2018/05 (CC BY 4.0).
- Markdown link: `[Box: Box in May 2018 (2018-05-01)](https://rewindex.com/company/box/2018/05)`


---
Canonical: https://rewindex.com/company/box/2018/05 · Markdown: https://rewindex.com/company/box/2018/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:42.962Z