# Box in April 2018: incidents, uptime and changes

> Box in April 2018: 4 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2018/04
Last updated: 2018-05-01T00:00:00Z

- Incidents posted: 4 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 3, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 94.16% free of any incident; outage time 0 min, incident time 42 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2018](https://rewindex.com/company/box/2018/03.md) · Next: [May 2018](https://rewindex.com/company/box/2018/05.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degradation of the Search Service](https://rewindex.com/company/box/incidents/9gt589gvbm89.md) | minor | 2018-04-02 19:48 UTC | 2018-04-04 03:15 UTC | 31 h | resolved |
| [Degradation of Box Notes and Box Relay](https://rewindex.com/company/box/incidents/4rjhkshxlyf4.md) | minor | 2018-04-05 20:56 UTC | 2018-04-06 00:15 UTC | 3.3 h | resolved |
| [Users receiving errors when submitting support cases on the Box Community](https://rewindex.com/company/box/incidents/zvh1vnwwt95x.md) | none | 2018-04-06 15:20 UTC | 2018-04-06 18:50 UTC | 3.5 h | resolved |
| [Degradation of Search service](https://rewindex.com/company/box/incidents/rsn2v2wmdcv3.md) | minor | 2018-04-12 17:44 UTC | 2018-04-13 00:59 UTC | 7.3 h | resolved |

## Cite this

Box posted 4 status incidents in April 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2018/04
- Citation: Box, “Box in April 2018” (2018-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2018/04 (CC BY 4.0).
- Markdown link: `[Box: Box in April 2018 (2018-04-01)](https://rewindex.com/company/box/2018/04)`


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Canonical: https://rewindex.com/company/box/2018/04 · Markdown: https://rewindex.com/company/box/2018/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:28.173Z