# Box in August 2017: incidents, uptime and changes

> Box in August 2017: 5 incidents on its status page (2 major or critical), 98.68% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2017/08
Last updated: 2017-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 2, none 1
- Uptime (vendor-reported): 98.68% free of major/critical incidents, 98.02% free of any incident; outage time 9 h 49 min, incident time 14 h 41 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2017](https://rewindex.com/company/box/2017/07.md) · Next: [September 2017](https://rewindex.com/company/box/2017/09.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users may be experiencing issues accessing Box](https://rewindex.com/company/box/incidents/5y1f7hn5xc37.md) | critical | 2017-08-19 16:44 UTC | 2017-08-20 01:23 UTC | 8.7 h | resolved |
| [Some Users May Experience Issues Loading Box Notes](https://rewindex.com/company/box/incidents/8m1yc2l5c76m.md) | major | 2017-08-08 13:49 UTC | 2017-08-08 14:59 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some Users May Experience Issues Logging Into Box and Uploading Content](https://rewindex.com/company/box/incidents/rrj7v6s64wmf.md) | minor | 2017-08-05 22:34 UTC | 2017-08-05 23:12 UTC | 38 min | resolved |
| [Some Users May Experience Issues Loading Box Notes](https://rewindex.com/company/box/incidents/8m1yc2l5c76m.md) | major | 2017-08-08 13:49 UTC | 2017-08-08 14:59 UTC | 1.2 h | resolved |
| [Some users may be experiencing delays with API Events, Box Sync and Box Drive](https://rewindex.com/company/box/incidents/qw85vhb9j1x9.md) | minor | 2017-08-09 18:42 UTC | 2017-08-09 22:56 UTC | 4.2 h | resolved |
| [Some users may be experiencing issues with delayed email notifications](https://rewindex.com/company/box/incidents/cz79py7p7zm2.md) | none | 2017-08-18 16:37 UTC | 2017-08-18 19:07 UTC | 2.5 h | resolved |
| [Some users may be experiencing issues accessing Box](https://rewindex.com/company/box/incidents/5y1f7hn5xc37.md) | critical | 2017-08-19 16:44 UTC | 2017-08-20 01:23 UTC | 8.7 h | resolved |

## Cite this

Box posted 5 status incidents in August 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2017/08
- Citation: Box, “Box in August 2017” (2017-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2017/08 (CC BY 4.0).
- Markdown link: `[Box: Box in August 2017 (2017-08-01)](https://rewindex.com/company/box/2017/08)`


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Canonical: https://rewindex.com/company/box/2017/08 · Markdown: https://rewindex.com/company/box/2017/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:10.193Z