# Bitrise: Issues when signing up via email

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-04-30 21:46 UTC · Resolved: 2019-04-30 22:17 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.bitrise.io/incidents/wkd5hb5zx8zb](https://status.bitrise.io/incidents/wkd5hb5zx8zb)
- [Company: Bitrise](https://rewindex.com/company/bitrise.md)

## Timeline of updates

- **resolved** 2019-04-30 22:17 UTC: Our Website Team deployed a fix to the issue and now singing up using an email and password combination is working correctly. We ran multiple tests and the functionality is working correctly now with the latest deployed fix.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bitrise/incidents/wkd5hb5zx8zb · Markdown: https://rewindex.com/company/bitrise/incidents/wkd5hb5zx8zb.md · JSON: https://rewindex.com/api/v1/companies/bitrise/incidents/wkd5hb5zx8zb · Generated 2026-10-18T11:49:32.797Z