# Bitrise: Intermittent DNS failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-08 20:19 UTC · Resolved: 2026-07-08 21:30 UTC · Duration: 1.2 h
- Updates: 4 · Affected components: ⚙️ Builds (CI)
- [Vendor status page: https://stspg.io/479yhthbmjfl](https://stspg.io/479yhthbmjfl)
- [Company: Bitrise](https://rewindex.com/company/bitrise.md)

## Summary

A subset of Bitrise Builds (CI) experienced intermittent DNS failures in a major (SEV-1) incident starting 2026-07-08 20:19 UTC. Bitrise implemented a fix and began monitoring at 2026-07-08 21:01 UTC, then resolved the incident at 2026-07-08 21:30 UTC; the reported duration was 1 h 10 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-08 20:19 UTC: \<b\> A subset of Bitrise builds are experiencing intermittent DNS failures. \</b\> \<b\>Scope:\</b\> \[A subset of users\] \<b\>Severity:\</b\> \[SEV-1\] \<b\>What we’re doing?\</b\> Our Engineering teams are actively investigating this incident to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe. \<b\>When will the next update be available?\<b\> You can expect a status update approximately \<b\>1 hour\</b\> from now.
- **investigating** 2026-07-08 20:21 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-07-08 21:01 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-08 21:30 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-08 20:19 UTC: [Major incident: Intermittent DNS failures](https://rewindex.com/change/iadb0aefad25ebf.md)


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Canonical: https://rewindex.com/company/bitrise/incidents/qzht23jcnx4b · Markdown: https://rewindex.com/company/bitrise/incidents/qzht23jcnx4b.md · JSON: https://rewindex.com/api/v1/companies/bitrise/incidents/qzht23jcnx4b · Generated 2026-10-18T12:41:03.404Z