# Bitrise: Long waiting times on Mac stacks due to degraded VM startup

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-10 11:10 UTC · Resolved: 2025-11-10 11:14 UTC · Duration: 3 min
- Updates: 2 · Affected components: ⚙️ Builds (CI)
- [Vendor status page: https://stspg.io/f4pg8rnfg2jl](https://stspg.io/f4pg8rnfg2jl)
- [Company: Bitrise](https://rewindex.com/company/bitrise.md)

## Summary

Bitrise reported major (SEV-1) degradation of Builds (CI), with long Mac stack queue waits and build start delays due to degraded VM startup. It started at 2025-11-10 11:10 UTC and resolved at 2025-11-10 11:14 UTC; the reported duration was 3 min. Engineering released a mitigating fix and monitored systems before resolution. _(machine-written, sol)_
## Timeline of updates

- **monitoring** 2025-11-10 11:10 UTC: \<b\>We mitigated this incident and are currently monitoring our systems to resolve the elevated build queue times on Mac stacks.\</b\> \<b\>Services:\</b\> Build start times and Mac stack queue wait times \<b\>Scope:\</b\> Builds on Mac stacks \<b\>Severity:\</b\> SEV-1 \<b\>What we’re doing\</b\> Our Engineering teams released a fix to mitigate this incident and now actively monitoring our systems. \<b\>When will the next update be available?\</b\> You can expect a status update in 30 minutes.
- **resolved** 2025-11-10 11:14 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-11-10 11:10 UTC: [Major incident: Long waiting times on Mac stacks due to degraded VM startup](https://rewindex.com/change/ieef585e1286974.md)


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Canonical: https://rewindex.com/company/bitrise/incidents/d7791prcjyc6 · Markdown: https://rewindex.com/company/bitrise/incidents/d7791prcjyc6.md · JSON: https://rewindex.com/api/v1/companies/bitrise/incidents/d7791prcjyc6 · Generated 2026-10-18T12:21:25.092Z