# Bitrise: Device Testing and Cache steps failing with 403 response code

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-01-22 09:37 UTC · Resolved: 2019-01-22 15:50 UTC · Duration: 6.2 h
- Updates: 1
- [Vendor status page: https://status.bitrise.io/incidents/2vgsck5bkfbf](https://status.bitrise.io/incidents/2vgsck5bkfbf)
- [Company: Bitrise](https://rewindex.com/company/bitrise.md)

## Timeline of updates

- **resolved** 2019-01-22 15:50 UTC: Device Testing and Cache steps are back on the original system and they both are functioning correctly. The previous test run logs should be available just like the previously created caches. Sadly the error logs of Device Test steps and previous cache archives that were created between today midnight and 3pm CET won't be accessible.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/bitrise/incidents/2vgsck5bkfbf · Markdown: https://rewindex.com/company/bitrise/incidents/2vgsck5bkfbf.md · JSON: https://rewindex.com/api/v1/companies/bitrise/incidents/2vgsck5bkfbf · Generated 2026-10-18T11:30:20.948Z