# Bitbucket: Issues running pipelines steps

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-06 04:00 UTC · Resolved: 2023-07-06 04:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://bitbucket.status.atlassian.com/incidents/vhr4kf5rqz71](https://bitbucket.status.atlassian.com/incidents/vhr4kf5rqz71)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Timeline of updates

- **resolved** 2023-07-06 04:00 UTC: At 14:00 AEST internal monitoring detected an increased error rate in customer steps. The root cause was identified at 14:05 AEST as the Atlassian container repository failing to serve required infrastructure containers, blocking the ability to run customer steps. A cutover to a secondary image repository was applied by 14:15 AEST with a full resolution by 14:16 AEST. No further impact expected at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bitbucket/incidents/vhr4kf5rqz71 · Markdown: https://rewindex.com/company/bitbucket/incidents/vhr4kf5rqz71.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/vhr4kf5rqz71 · Generated 2026-10-18T12:22:56.298Z