# Bitbucket: Bitbucket reliability web and api reliability and performance is degraded

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-12-22 12:59 UTC · Resolved: 2021-12-22 15:38 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://bitbucket.status.atlassian.com/incidents/r8kyb5w606g5](https://bitbucket.status.atlassian.com/incidents/r8kyb5w606g5)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Timeline of updates

- **resolved** 2021-12-22 15:38 UTC: Between 12:06 UTC to 14:42 UTC, we experienced degraded performance and reliability for Atlassian Bitbucket. Customers experienced errors and timeouts with the website, API, Git cli operations, and Pipelines. The root cause was a power failure in one of AWS's datacenters in us-east. The issue has been resolved and Bitbucket services are operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bitbucket/incidents/r8kyb5w606g5 · Markdown: https://rewindex.com/company/bitbucket/incidents/r8kyb5w606g5.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/r8kyb5w606g5 · Generated 2026-10-18T09:58:31.000Z