# Bitbucket: Outlook users not receiving emails from Jira products

> Bitbucket status incident “Outlook users not receiving emails from Jira products” on 2021-09-15: impact minor (vendor’s label), 4.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bitbucket/incidents/npg2tf3t8jh3
Last updated: 2021-09-16T03:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-15 22:13 UTC · Resolved: 2021-09-16 03:08 UTC · Duration: 4.9 h
- Updates: 1
- [Vendor status page: https://bitbucket.status.atlassian.com/incidents/npg2tf3t8jh3](https://bitbucket.status.atlassian.com/incidents/npg2tf3t8jh3)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Timeline of updates

- **resolved** 2021-09-16 03:08 UTC: Between 2021-09-15 12:30 UTC to 2021-09-16 02:52 UTC, some customers may have experienced a delay in email deliveries. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Bitbucket, started 2021-09-15 22:13 UTC, resolved after 4.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bitbucket/incidents/npg2tf3t8jh3
- Citation: Bitbucket, “Outlook users not receiving emails from Jira products” (2021-09-15 22:13 UTC). Archived by Rewindex: https://rewindex.com/company/bitbucket/incidents/npg2tf3t8jh3 (CC BY 4.0).
- Markdown link: `[Bitbucket: Outlook users not receiving emails from Jira products (2021-09-15)](https://rewindex.com/company/bitbucket/incidents/npg2tf3t8jh3)`


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Canonical: https://rewindex.com/company/bitbucket/incidents/npg2tf3t8jh3 · Markdown: https://rewindex.com/company/bitbucket/incidents/npg2tf3t8jh3.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/npg2tf3t8jh3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:18:40.621Z