# Bitbucket: Disrupted Bitbucket availability

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-10-21 17:22 UTC · Resolved: 2026-10-21 18:01 UTC · Duration: 40 min
- Updates: 4 · Affected components: Source downloads, Purchasing & Licensing, Git via HTTPS, Packages, Git LFS, Website, API, Authentication and user management, Git via SSH, Webhooks, Pipelines, Signup, Email delivery
- [Vendor status page: https://stspg.io/183y7sf31jcs](https://stspg.io/183y7sf31jcs)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Discussed on Hacker News

- [Bitbucket Is Down!](https://news.ycombinator.com/item?id=50184739): 1 points, 2 comments, posted 2026-10-21 17:40 UTC, posted 18 min after the vendor’s first update

## Timeline of updates

- **investigating** 2026-10-21 17:22 UTC: We are actively investigating reports of a service disruption affecting Bitbucket. We will share updates here as more information is available.
- **investigating** 2026-10-21 17:39 UTC: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are seeing some recovery, and will continue to share additional updates here as more information is available.
- **monitoring** 2026-10-21 17:51 UTC: The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.
- **resolved** 2026-10-21 18:01 UTC: On October 21, 2026, Bitbucket experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.

## Rewindex changes for this incident

- 2026-10-21 17:22 UTC: [Critical incident: Disrupted Bitbucket availability](https://rewindex.com/change/ib10388101b25e0.md)
- 2026-10-21 17:43 UTC: [Incident updated: Disrupted Bitbucket availability](https://rewindex.com/change/r029edf4f27febf.md)
- 2026-10-21 17:53 UTC: [Incident updated: Disrupted Bitbucket availability](https://rewindex.com/change/r9b029ffd8bd653.md)
- 2026-10-21 18:03 UTC: [Incident updated: Disrupted Bitbucket availability](https://rewindex.com/change/r01d33a61330461.md)


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Canonical: https://rewindex.com/company/bitbucket/incidents/ldlx0fdgls28 · Markdown: https://rewindex.com/company/bitbucket/incidents/ldlx0fdgls28.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/ldlx0fdgls28 · Generated 2026-10-21T23:42:03.784Z