# Bitbucket: Unable to find users in Bitbucket, for example, when mentioning

> Bitbucket status incident “Unable to find users in Bitbucket, for example, when mentioning” on 2020-01-22: impact none (vendor’s label), 4.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bitbucket/incidents/kq0rds6xgbmw
Last updated: 2020-01-23T02:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-01-22 22:02 UTC · Resolved: 2020-01-23 02:54 UTC · Duration: 4.9 h
- Updates: 1
- [Vendor status page: https://bitbucket.status.atlassian.com/incidents/kq0rds6xgbmw](https://bitbucket.status.atlassian.com/incidents/kq0rds6xgbmw)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Timeline of updates

- **resolved** 2020-01-23 02:54 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Bitbucket, started 2020-01-22 22:02 UTC, resolved after 4.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bitbucket/incidents/kq0rds6xgbmw
- Citation: Bitbucket, “Unable to find users in Bitbucket, for example, when mentioning” (2020-01-22 22:02 UTC). Archived by Rewindex: https://rewindex.com/company/bitbucket/incidents/kq0rds6xgbmw (CC BY 4.0).
- Markdown link: `[Bitbucket: Unable to find users in Bitbucket, for example, when mentioning (2020-01-22)](https://rewindex.com/company/bitbucket/incidents/kq0rds6xgbmw)`


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Canonical: https://rewindex.com/company/bitbucket/incidents/kq0rds6xgbmw · Markdown: https://rewindex.com/company/bitbucket/incidents/kq0rds6xgbmw.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/kq0rds6xgbmw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:46:14.522Z