# Bitbucket: Atlassian Account login issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-13 14:08 UTC · Resolved: 2023-09-13 19:32 UTC · Duration: 5.4 h
- Updates: 1
- [Vendor status page: https://bitbucket.status.atlassian.com/incidents/j2j9wfl6rnnx](https://bitbucket.status.atlassian.com/incidents/j2j9wfl6rnnx)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Timeline of updates

- **resolved** 2023-09-13 19:32 UTC: Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been resolved and the service is operating normally. We will publish a post-incident review with the details of the incident and the actions we are taking to prevent similar problem in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bitbucket/incidents/j2j9wfl6rnnx · Markdown: https://rewindex.com/company/bitbucket/incidents/j2j9wfl6rnnx.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/j2j9wfl6rnnx · Generated 2026-10-18T11:32:43.040Z