# Bitbucket: Git and Mercurial over HTTPS slow or not responding

> Bitbucket status incident “Git and Mercurial over HTTPS slow or not responding” on 2015-10-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bitbucket/incidents/fnnnh50yh0bl
Last updated: 2015-10-15T12:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-10-15 12:00 UTC · Resolved: 2015-10-15 12:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://bitbucket.status.atlassian.com/incidents/fnnnh50yh0bl](https://bitbucket.status.atlassian.com/incidents/fnnnh50yh0bl)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Timeline of updates

- **resolved** 2015-10-15 12:00 UTC: Our Git and Mercurial HTTPS services had sporadic issues between roughly 02:00 and 03:00 UTC on 15 October 2015. During that time, users attempting to push, pull, or clone repos over HTTPS may have experienced very slow response times or timeouts. Pushes and pulls over SSH were unaffected, as were the GUI, the API, and source downloads. Upon investigation, we tracked the problem to a database server that handles authentication queries for the affected services. Once we failed those queries over to another server, normal service was restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Bitbucket, started 2015-10-15 12:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bitbucket/incidents/fnnnh50yh0bl
- Citation: Bitbucket, “Git and Mercurial over HTTPS slow or not responding” (2015-10-15 12:00 UTC). Archived by Rewindex: https://rewindex.com/company/bitbucket/incidents/fnnnh50yh0bl (CC BY 4.0).
- Markdown link: `[Bitbucket: Git and Mercurial over HTTPS slow or not responding (2015-10-15)](https://rewindex.com/company/bitbucket/incidents/fnnnh50yh0bl)`


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Canonical: https://rewindex.com/company/bitbucket/incidents/fnnnh50yh0bl · Markdown: https://rewindex.com/company/bitbucket/incidents/fnnnh50yh0bl.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/fnnnh50yh0bl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:01.947Z