# Bitbucket: Intermittent issues affecting Bitbucket

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-06-13 09:14 UTC · Resolved: 2025-06-13 11:21 UTC · Duration: 2.1 h
- Updates: 4 · Affected components: Source downloads, Purchasing & Licensing, Git via HTTPS, Git LFS, Website, API, Authentication and user management, Git via SSH, Webhooks, Pipelines, Signup, Email delivery
- [Vendor status page: https://stspg.io/170glr77lcm4](https://stspg.io/170glr77lcm4)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Summary

Bitbucket reported critical intermittent availability affecting API, authentication, Git operations, Pipelines and other services, disrupting access for affected users. The incident started at 2025-06-13 09:14 UTC and lasted 2 h 7 min, resolving at 2025-06-13 11:21 UTC; mitigation restored normal service by 10:31 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-06-13 09:14 UTC: We are currently experiencing intermittent issues with Bitbucket. Our team is working diligently to resolve this issue, and we'll keep you posted with further updates.
- **investigating** 2025-06-13 09:53 UTC: Our team is still investigating the intermittent issues with Bitbucket, and we’ll keep you posted with further updates.
- **monitoring** 2025-06-13 10:31 UTC: The issues causing intermittence in Bitbucket have been mitigated, and services are now operating normally for all affected users. We will monitor it closely to ensure stability.
- **resolved** 2025-06-13 11:21 UTC: On June 13, Bitbucket Cloud experienced intermittent availability. The issue has now been resolved, and the service is operating normally for all affected users.

## Rewindex changes for this incident

- 2025-06-13 09:14 UTC: [Critical incident: Intermittent issues affecting Bitbucket](https://rewindex.com/change/i045ae2251126a3.md)


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Canonical: https://rewindex.com/company/bitbucket/incidents/cmm67ddr8sj2 · Markdown: https://rewindex.com/company/bitbucket/incidents/cmm67ddr8sj2.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/cmm67ddr8sj2 · Generated 2026-10-18T11:38:50.573Z