# Bitbucket: Increased latency for API and website response times

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-11-26 17:20 UTC · Resolved: 2020-11-26 19:17 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://bitbucket.status.atlassian.com/incidents/4x6c856ctznk](https://bitbucket.status.atlassian.com/incidents/4x6c856ctznk)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Timeline of updates

- **resolved** 2020-11-26 19:17 UTC: Between 4:39PM and 5:45PM UTC, we experienced increased latency and errors for Atlassian Bitbucket's website and APIs. Pipelines and webhooks also experienced errors during the incident window. The issue was caused by a failure in our analytics processing infrastructure and this has been resolved and all Bitbucket services are operating normally now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bitbucket/incidents/4x6c856ctznk · Markdown: https://rewindex.com/company/bitbucket/incidents/4x6c856ctznk.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/4x6c856ctznk · Generated 2026-10-18T11:27:24.469Z