# Bitbucket: Brief degradation on all services

> Bitbucket status incident “Brief degradation on all services” on 2017-02-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bitbucket/incidents/49kl7w7mj1mq
Last updated: 2017-02-18T12:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-02-18 12:00 UTC · Resolved: 2017-02-18 12:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://bitbucket.status.atlassian.com/incidents/49kl7w7mj1mq](https://bitbucket.status.atlassian.com/incidents/49kl7w7mj1mq)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Timeline of updates

- **resolved** 2017-02-18 12:00 UTC: A piece of hardware in Bitbucket's internal network infrastructure failed at roughly 17:38 UTC on Saturday 18th February 2017. Automated failover systems kicked in as intended, and performed as intended; the load balancers also began queueing connection requests (as intended) while the failover process completed. Unfortunately, all this intentional behavior led to an unintentional time of service degradation between (roughly) 17:38 and 17:45; load balancer backlogs caused many requests to wait far longer than anticipated, and some requests may have timed out as a result. We apologize for any inconvenience, and we're re-examining our failover strategy so that the backlog remains small when this happens next.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Bitbucket, started 2017-02-18 12:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bitbucket/incidents/49kl7w7mj1mq
- Citation: Bitbucket, “Brief degradation on all services” (2017-02-18 12:00 UTC). Archived by Rewindex: https://rewindex.com/company/bitbucket/incidents/49kl7w7mj1mq (CC BY 4.0).
- Markdown link: `[Bitbucket: Brief degradation on all services (2017-02-18)](https://rewindex.com/company/bitbucket/incidents/49kl7w7mj1mq)`


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Canonical: https://rewindex.com/company/bitbucket/incidents/49kl7w7mj1mq · Markdown: https://rewindex.com/company/bitbucket/incidents/49kl7w7mj1mq.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/49kl7w7mj1mq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:58:04.575Z