# Bitbucket: User unable to login due to redirection loop

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-12-09 00:57 UTC · Resolved: 2019-12-09 03:09 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://bitbucket.status.atlassian.com/incidents/3qkv7j2kbd8r](https://bitbucket.status.atlassian.com/incidents/3qkv7j2kbd8r)
- [Company: Bitbucket](https://rewindex.com/company/bitbucket.md)

## Timeline of updates

- **resolved** 2019-12-09 03:09 UTC: The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bitbucket/incidents/3qkv7j2kbd8r · Markdown: https://rewindex.com/company/bitbucket/incidents/3qkv7j2kbd8r.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/incidents/3qkv7j2kbd8r · Generated 2026-10-18T13:33:47.997Z