# Bitbucket change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Bitbucket](https://rewindex.com/company/bitbucket.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 24 | 24 | 2026-10-15 10:07 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-10-15 10:07 UTC | Major incident | [Critical incident: Bitbucket Cloud - Service Disruption](https://rewindex.com/change/if0717ccab1de17.md) | outage | Bitbucket Cloud reported a critical disruption affecting API, Pipelines and Website, with connection errors, timeouts and access failures. It started at 2026-10-15 10:07 UTC and resolved at 2026-10-15 12:08 UTC (2 h 0 min); a fix restored core services while Pipelines cleared backlogged builds. |
| 2026-10-01 02:55 UTC | Major incident | [Major incident: Job processing and scheduling is degraded affecting multiple Atlassian products](https://rewindex.com/change/i6e67cd7ca70224.md) | degradation | Major job-processing and scheduling degradation affected Bitbucket Cloud Pipelines and other Atlassian products across all commercial cloud regions, delaying or missing background tasks; interactive use was unaffected. The recorded incident started 2026-10-01 02:55 UTC and lasted 4 h 55 min. Atlassian implemented a fix and confirmed recovery. |
| 2026-05-14 05:03 UTC | Major incident | [Critical incident: Users experiencing issues accessing multiple Atlassian products](https://rewindex.com/change/ie7c3042b3486b9.md) | outage | Bitbucket reported a critical outage affecting access, authentication, APIs, Git and Pipelines from 2026-05-14 05:03 UTC to 2026-05-14 06:48 UTC (1 h 44 min). Atlassian attributed the disruption to a race condition during a core identity service rollback in us-east; all affected products and services were reported recovered. |
| 2026-03-06 02:44 UTC | Major incident | [Critical incident: Disrupted Bitbucket availability](https://rewindex.com/change/i838f142a4b4436.md) | outage | Bitbucket reported a critical outage affecting Website, API, Git via HTTPS, Git via SSH, and Pipelines, leaving affected users unable to access services. It started at 2026-03-06 02:44 UTC and was resolved at 2026-03-06 05:11 UTC, lasting 2 h 27 min. The postmortem attributed the disruption to a hosting-provider regional provisioning API rate limit blocking application workers from handling website traffic. |
| 2026-01-07 16:23 UTC | Major incident | [Critical incident: Unable to reach bitbucket site](https://rewindex.com/change/icbd6da5e7320f0.md) | outage | Bitbucket Cloud reported a critical outage starting 2026-01-07 16:23 UTC, resolved at 2026-01-07 18:53 UTC (2 h 29 min). Affected customers could not load the dashboard and experienced degraded navigation and intermittent public REST API failures; the postmortem attributed the disruption to unexpected public API load causing long-running database queries. |
| 2025-12-27 04:42 UTC | Major incident | [Critical incident: Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products](https://rewindex.com/change/id75a914a91a108.md) | outage | Bitbucket reported a critical incident affecting email, mobile push notifications and support ticket delivery across cloud products, recorded from 2025-12-27 04:42 UTC to 2025-12-27 05:20 UTC (37 min), then fully restored. The postmortem reports impact starting at 02:48 UTC and attributes the issue to expired monitoring TLS certificates disrupting the metrics pipeline. |
| 2025-11-11 16:59 UTC | Major incident | [Critical incident: Bitbucket availability degraded](https://rewindex.com/change/ieddc54154680d6.md) | outage | Bitbucket Cloud reported a critical disruption affecting its website, APIs and Git services, starting 2025-11-11 16:59 UTC and resolved at 2025-11-11 21:10 UTC (4 h 11 min). The postmortem reports 1 hour 16 minutes of degraded performance and 1 hour 32 minutes of unavailability, triggered by a code change. |
| 2025-08-19 14:27 UTC | Major incident | [Major incident: Bitbucket Cloud experiencing degraded performance and partial outage](https://rewindex.com/change/ifcb2296f786ce2.md) | outage | Bitbucket Cloud reported a major incident involving degraded performance and a partial Website outage starting 2025-08-19 14:27 UTC, lasting 54 min and resolving at 2025-08-19 15:22 UTC. Website functionality had recovered by 2025-08-19 14:41 UTC; no cause or fix was stated. |
| 2025-08-01 08:16 UTC | Major incident | [Major incident: Some Bitbucket customers unable to push and clone](https://rewindex.com/change/ie23b9cdf790a84.md) | degradation | Bitbucket reported a major-impact degradation affecting push and clone operations over Git via HTTPS and Git via SSH for some customers. The incident started at 2025-08-01 08:16 UTC and was resolved at 2025-08-01 09:22 UTC, lasting 1 h 5 min; the vendor confirmed normal service had resumed. |
| 2025-07-03 01:23 UTC | Major incident | [Major incident: Customers experiencing issues with Bitbucket builds](https://rewindex.com/change/i9b0c55dfaeb1d4.md) | outage | pending |
| 2025-07-01 03:03 UTC | Major incident | [Major incident: Users experiencing errors attempting to load Bitbucket](https://rewindex.com/change/i81dd187fb66d69.md) | outage | pending |
| 2025-06-13 13:14 UTC | Major incident | [Critical incident: Intermittent issues affecting Bitbucket cloud](https://rewindex.com/change/ic1e5a06feaec1c.md) | degradation | pending |
| 2025-06-13 09:14 UTC | Major incident | [Critical incident: Intermittent issues affecting Bitbucket](https://rewindex.com/change/i045ae2251126a3.md) | degradation | pending |
| 2025-06-04 17:17 UTC | Major incident | [Major incident: Customers may experience delays receiving emails](https://rewindex.com/change/i255bef98c9e3b6.md) | degradation | pending |
| 2025-05-30 13:42 UTC | Major incident | [Major incident: Bitbucket - Steps are queued and delayed from starting](https://rewindex.com/change/ia175aeab81e23f.md) | degradation | pending |
| 2025-05-25 23:45 UTC | Major incident | [Major incident: Users receiving errors when attempting to load BitBucket](https://rewindex.com/change/ie66aea1c84ee58.md) | outage | pending |
| 2025-05-08 15:41 UTC | Major incident | [Major incident: Bitbucket has degraded performance](https://rewindex.com/change/i90d6c1791c153c.md) | degradation | pending |
| 2025-05-07 20:40 UTC | Major incident | [Major incident: Some pipeline builds are not triggering](https://rewindex.com/change/ic56cf32247f3d7.md) | outage | pending |
| 2025-03-21 20:10 UTC | Major incident | [Major incident: Bitbucket has degraded performance](https://rewindex.com/change/ib837c5133bdac5.md) | degradation | pending |
| 2025-03-11 23:34 UTC | Major incident | [Major incident: Bitbucket website and git operations down for some customers](https://rewindex.com/change/i6ac0fc2de334cd.md) | outage | pending |
| 2024-11-04 09:37 UTC | Major incident | [Major incident: Unable to invite new users due to missing recaptcha token](https://rewindex.com/change/i2473a813cff696.md) | outage | pending |
| 2024-09-12 02:08 UTC | Major incident | [Critical incident: Users are experiencing reCaptcha errors while signing up](https://rewindex.com/change/i57490944bfde43.md) | outage | pending |
| 2024-09-06 06:49 UTC | Major incident | [Critical incident: Bitbucket Cloud website performance degradation](https://rewindex.com/change/if49f60ad0fe659.md) | degradation | pending |
| 2024-09-05 02:19 UTC | Major incident | [Major incident: Bitbucket Webhooks and Pipelines on push and pull request not being triggered](https://rewindex.com/change/ic162be4cdf6190.md) | outage | pending |


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Canonical: https://rewindex.com/company/bitbucket/changes · Markdown: https://rewindex.com/company/bitbucket/changes.md · JSON: https://rewindex.com/api/v1/companies/bitbucket/changes · Generated 2026-10-18T00:37:00.294Z
