# Bitbucket in May 2021: incidents, uptime and changes

> Bitbucket in May 2021: 10 incidents on its status page (2 major or critical), 99.47% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bitbucket’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bitbucket/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 10 (major/critical: 2) · Maintenance: 6
- By vendor impact label: major 2, minor 8
- Uptime (vendor-reported): 99.47% free of major/critical incidents, 96.63% free of any incident; outage time 3 h 53 min, incident time 25 h
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/bitbucket/2021/04.md) · Next: [June 2021](https://rewindex.com/company/bitbucket/2021/06.md) · [All months](https://rewindex.com/company/bitbucket/reports.md) · [Bitbucket](https://rewindex.com/company/bitbucket.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with Pull Request](https://rewindex.com/company/bitbucket/incidents/bfw5pkt1k2kw.md) | major | 2021-05-11 06:42 UTC | 2021-05-11 10:35 UTC | 3.9 h | resolved |
| [Authentication failures impacting multiple Atlassian Cloud products](https://rewindex.com/company/bitbucket/incidents/c5vf9tc5t5lx.md) | major | 2021-05-31 05:30 UTC | 2021-05-31 05:30 UTC | 0 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded UI and Git performance](https://rewindex.com/company/bitbucket/incidents/f7d3jj0tk9kl.md) | minor | 2021-05-05 14:45 UTC | 2021-05-05 15:46 UTC | 1.0 h | resolved |
| [Downloading the repository from Downloads section leads to 504 error](https://rewindex.com/company/bitbucket/incidents/m1blhq6dbqck.md) | minor | 2021-05-07 10:43 UTC | 2021-05-07 11:50 UTC | 1.1 h | resolved |
| [Issues with Pull Request](https://rewindex.com/company/bitbucket/incidents/bfw5pkt1k2kw.md) | major | 2021-05-11 06:42 UTC | 2021-05-11 10:35 UTC | 3.9 h | resolved |
| [Bitbucket Pipelines deployments UI not updating](https://rewindex.com/company/bitbucket/incidents/8h6kh0txkjqh.md) | minor | 2021-05-21 05:59 UTC | 2021-05-21 10:20 UTC | 4.3 h | resolved |
| [Bitbucket Pipelines UI slow to update](https://rewindex.com/company/bitbucket/incidents/p6v593v4dyp6.md) | minor | 2021-05-25 01:33 UTC | 2021-05-25 06:38 UTC | 5.1 h | resolved |
| [Performance Degradation with Git Operations over SSH and HTTPS](https://rewindex.com/company/bitbucket/incidents/5025975zcr0v.md) | minor | 2021-05-25 23:58 UTC | 2021-05-26 01:20 UTC | 1.4 h | resolved |
| [Degraded Git performance](https://rewindex.com/company/bitbucket/incidents/6mvwdm63jf1t.md) | minor | 2021-05-27 07:26 UTC | 2021-05-27 09:16 UTC | 1.8 h | resolved |
| [Users occasionally able to mention users outside the workspace on a private repository](https://rewindex.com/company/bitbucket/incidents/43px69wb3ftx.md) | minor | 2021-05-28 18:00 UTC | 2021-05-28 18:00 UTC | 0 min | resolved |
| [Authentication failures impacting multiple Atlassian Cloud products](https://rewindex.com/company/bitbucket/incidents/c5vf9tc5t5lx.md) | major | 2021-05-31 05:30 UTC | 2021-05-31 05:30 UTC | 0 min | resolved |
| [Users are experiencing issues with logging in and git operations](https://rewindex.com/company/bitbucket/incidents/5p4vpwb36bky.md) | minor | 2021-05-31 07:01 UTC | 2021-05-31 13:22 UTC | 6.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/lctqtzmn9hg0.md) | maintenance | 2021-05-07 21:00 UTC | 2021-05-08 01:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Database infrastructure maintenance. Up to four hours of downtime scheduled](https://rewindex.com/company/bitbucket/incidents/5q0zhsqk5dxm.md) | maintenance | 2021-05-15 19:00 UTC | 2021-05-15 23:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/vv29f0350b77.md) | maintenance | 2021-05-21 20:00 UTC | 2021-05-22 02:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Maintenance on Bitbucket Connect Application Properties database](https://rewindex.com/company/bitbucket/incidents/0wx479gw3q6v.md) | maintenance | 2021-05-23 22:01 UTC | 2021-05-23 22:30 UTC | 29 min | resolved |
| [\[Scheduled\] Webhooks database maintenance](https://rewindex.com/company/bitbucket/incidents/9jw186w3c7qs.md) | maintenance | 2021-05-28 00:31 UTC | 2021-05-28 01:55 UTC | 1.4 h | resolved |
| [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/sg6lshl1ngjw.md) | maintenance | 2021-05-28 21:00 UTC | 2021-05-30 23:00 UTC | 2 d | resolved |

## Cite this

Bitbucket posted 10 status incidents in May 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bitbucket/2021/05
- Citation: Bitbucket, “Bitbucket in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bitbucket/2021/05 (CC BY 4.0).
- Markdown link: `[Bitbucket: Bitbucket in May 2021 (2021-05-01)](https://rewindex.com/company/bitbucket/2021/05)`


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Canonical: https://rewindex.com/company/bitbucket/2021/05 · Markdown: https://rewindex.com/company/bitbucket/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:16.782Z