# Bitbucket in December 2020: incidents, uptime and changes

> Bitbucket in December 2020: 6 incidents on its status page (4 major or critical), 99.15% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bitbucket’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bitbucket/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 3
- By vendor impact label: critical 1, major 3, minor 2
- Uptime (vendor-reported): 99.15% free of major/critical incidents, 98.71% free of any incident; outage time 6 h 16 min, incident time 9 h 33 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/bitbucket/2020/11.md) · Next: [January 2021](https://rewindex.com/company/bitbucket/2021/01.md) · [All months](https://rewindex.com/company/bitbucket/reports.md) · [Bitbucket](https://rewindex.com/company/bitbucket.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bitbucket Down](https://rewindex.com/company/bitbucket/incidents/njr67d0tmwxy.md) | critical | 2020-12-14 01:46 UTC | 2020-12-14 02:12 UTC | 26 min | resolved |
| [Pipelines are experiencing long delays with Starting agent](https://rewindex.com/company/bitbucket/incidents/w5f8tdqql9mv.md) | major | 2020-12-01 16:32 UTC | 2020-12-01 17:50 UTC | 1.3 h | resolved |
| [Pipelines are not starting for some customers](https://rewindex.com/company/bitbucket/incidents/qcss1zdbzpbz.md) | major | 2020-12-09 16:38 UTC | 2020-12-09 18:08 UTC | 1.5 h | resolved |
| [Users unable to select username on signup](https://rewindex.com/company/bitbucket/incidents/c82sx43p72lk.md) | major | 2020-12-21 00:22 UTC | 2020-12-21 03:24 UTC | 3.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Pipelines are experiencing long delays with Starting agent](https://rewindex.com/company/bitbucket/incidents/w5f8tdqql9mv.md) | major | 2020-12-01 16:32 UTC | 2020-12-01 17:50 UTC | 1.3 h | resolved |
| [Pipelines are not starting for some customers](https://rewindex.com/company/bitbucket/incidents/qcss1zdbzpbz.md) | major | 2020-12-09 16:38 UTC | 2020-12-09 18:08 UTC | 1.5 h | resolved |
| [Bitbucket Down](https://rewindex.com/company/bitbucket/incidents/njr67d0tmwxy.md) | critical | 2020-12-14 01:46 UTC | 2020-12-14 02:12 UTC | 26 min | resolved |
| [Degraded Pipelines performance](https://rewindex.com/company/bitbucket/incidents/vnlx5db6wkbm.md) | minor | 2020-12-14 08:11 UTC | 2020-12-14 10:14 UTC | 2.0 h | resolved |
| [Degraded performance](https://rewindex.com/company/bitbucket/incidents/16kmvth0zk68.md) | minor | 2020-12-18 21:48 UTC | 2020-12-18 23:02 UTC | 1.2 h | resolved |
| [Users unable to select username on signup](https://rewindex.com/company/bitbucket/incidents/c82sx43p72lk.md) | major | 2020-12-21 00:22 UTC | 2020-12-21 03:24 UTC | 3.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on media storage partially affecting content access and Pipelines caches and build artifacts](https://rewindex.com/company/bitbucket/incidents/1rhr3kk7h42s.md) | maintenance | 2020-12-13 04:02 UTC | 2020-12-13 04:05 UTC | 3 min | resolved |
| [\[Scheduled\] Bitbucket Network maintenance](https://rewindex.com/company/bitbucket/incidents/62nrkgq71sb6.md) | maintenance | 2020-12-14 00:01 UTC | 2020-12-14 02:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Bitbucket Cloud Network Maintenance](https://rewindex.com/company/bitbucket/incidents/94qvgftj2n96.md) | maintenance | 2020-12-20 23:30 UTC | 2020-12-21 01:00 UTC | 1.5 h | resolved |

## Cite this

Bitbucket posted 6 status incidents in December 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bitbucket/2020/12
- Citation: Bitbucket, “Bitbucket in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bitbucket/2020/12 (CC BY 4.0).
- Markdown link: `[Bitbucket: Bitbucket in December 2020 (2020-12-01)](https://rewindex.com/company/bitbucket/2020/12)`


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Canonical: https://rewindex.com/company/bitbucket/2020/12 · Markdown: https://rewindex.com/company/bitbucket/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:55.835Z