# Bitbucket in May 2020: incidents, uptime and changes

> Bitbucket in May 2020: 10 incidents on its status page (5 major or critical), 97.83% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bitbucket’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bitbucket/2020/05
Last updated: 2020-06-01T00:00:00Z

- Incidents posted: 10 (major/critical: 5) · Maintenance: 2
- By vendor impact label: critical 3, major 2, minor 3, none 2
- Uptime (vendor-reported): 97.83% free of major/critical incidents, 96.78% free of any incident; outage time 16 h 5 min, incident time 23 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2020](https://rewindex.com/company/bitbucket/2020/04.md) · Next: [June 2020](https://rewindex.com/company/bitbucket/2020/06.md) · [All months](https://rewindex.com/company/bitbucket/reports.md) · [Bitbucket](https://rewindex.com/company/bitbucket.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Purchasing and Licensing Outage](https://rewindex.com/company/bitbucket/incidents/qycvwy8hrmmr.md) | critical | 2020-05-07 07:11 UTC | 2020-05-07 12:50 UTC | 5.7 h | resolved |
| [Bitbucket Cloud Purchasing and Licensing Outage](https://rewindex.com/company/bitbucket/incidents/n08h2520fkhl.md) | critical | 2020-05-11 05:28 UTC | 2020-05-11 06:33 UTC | 1.1 h | resolved |
| [Bitbucket site is down](https://rewindex.com/company/bitbucket/incidents/xlvfft1wg7dt.md) | critical | 2020-05-13 20:52 UTC | 2020-05-13 23:09 UTC | 2.3 h | resolved |
| [Issues uploading and downloading artifacts](https://rewindex.com/company/bitbucket/incidents/xwp67zj7y5t1.md) | major | 2020-05-07 08:09 UTC | 2020-05-07 08:48 UTC | 39 min | resolved |
| [Bitbucket Cloud experiencing intermittent issues with 2FA logins](https://rewindex.com/company/bitbucket/incidents/t37jpx6cgx9j.md) | major | 2020-05-12 03:00 UTC | 2020-05-12 10:04 UTC | 7.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Newly created Bitbucket Pipelines variables are not appearing in the settings UI.](https://rewindex.com/company/bitbucket/incidents/y1kx8h082l6b.md) | minor | 2020-05-04 15:21 UTC | 2020-05-04 17:19 UTC | 2.0 h | resolved |
| [Error when accepting a request to transfer ownership of repository.](https://rewindex.com/company/bitbucket/incidents/bdnfpj5gc43b.md) | minor | 2020-05-06 22:49 UTC | 2020-05-07 02:16 UTC | 3.5 h | resolved |
| [Purchasing and Licensing Outage](https://rewindex.com/company/bitbucket/incidents/qycvwy8hrmmr.md) | critical | 2020-05-07 07:11 UTC | 2020-05-07 12:50 UTC | 5.7 h | resolved |
| [Issues uploading and downloading artifacts](https://rewindex.com/company/bitbucket/incidents/xwp67zj7y5t1.md) | major | 2020-05-07 08:09 UTC | 2020-05-07 08:48 UTC | 39 min | resolved |
| [Bitbucket Cloud Purchasing and Licensing Outage](https://rewindex.com/company/bitbucket/incidents/n08h2520fkhl.md) | critical | 2020-05-11 05:28 UTC | 2020-05-11 06:33 UTC | 1.1 h | resolved |
| [Bitbucket Cloud experiencing intermittent issues with 2FA logins](https://rewindex.com/company/bitbucket/incidents/t37jpx6cgx9j.md) | major | 2020-05-12 03:00 UTC | 2020-05-12 10:04 UTC | 7.1 h | resolved |
| [Bitbucket Cloud Users Unable to Install Connect Applications](https://rewindex.com/company/bitbucket/incidents/gqw4bszwltnq.md) | none | 2020-05-13 18:28 UTC | 2020-05-13 18:41 UTC | 13 min | resolved |
| [Bitbucket site is down](https://rewindex.com/company/bitbucket/incidents/xlvfft1wg7dt.md) | critical | 2020-05-13 20:52 UTC | 2020-05-13 23:09 UTC | 2.3 h | resolved |
| [Intermittent Login Failures](https://rewindex.com/company/bitbucket/incidents/51x07p3x3plj.md) | none | 2020-05-24 04:21 UTC | 2020-05-24 05:45 UTC | 1.4 h | resolved |
| [Some invitations to join a repo or workspace not working correctly](https://rewindex.com/company/bitbucket/incidents/nyznqw7vcrj9.md) | minor | 2020-05-28 16:13 UTC | 2020-05-28 18:40 UTC | 2.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[Scheduled\] Storage maintenance](https://rewindex.com/company/bitbucket/incidents/7zj58rmlxnbg.md) | maintenance | 2020-05-14 20:00 UTC | 2020-05-15 00:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Database Maintenance - brief service interruptions possible](https://rewindex.com/company/bitbucket/incidents/fqz65qfzsqvy.md) | maintenance | 2020-05-21 22:30 UTC | 2020-05-21 23:12 UTC | 42 min | resolved |

## Cite this

Bitbucket posted 10 status incidents in May 2020 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bitbucket/2020/05
- Citation: Bitbucket, “Bitbucket in May 2020” (2020-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bitbucket/2020/05 (CC BY 4.0).
- Markdown link: `[Bitbucket: Bitbucket in May 2020 (2020-05-01)](https://rewindex.com/company/bitbucket/2020/05)`


---
Canonical: https://rewindex.com/company/bitbucket/2020/05 · Markdown: https://rewindex.com/company/bitbucket/2020/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:22.942Z