# BigCommerce: B2B Ninja Add-To-Quote On Storefront Product Page timeouts

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-26 10:14 UTC · Resolved: 2026-08-26 11:51 UTC · Duration: 1.6 h
- Updates: 3
- [Vendor status page: https://stspg.io/0ymxbgp4sbcx](https://stspg.io/0ymxbgp4sbcx)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **investigating** 2026-08-26 10:14 UTC: We are currently investigating an issue affecting stores using B2B Ninja, where users are unable to add products to a quote from the storefront.
- **investigating** 2026-08-26 11:08 UTC: We are continuing to investigate this issue.
- **resolved** 2026-08-26 11:51 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/bigcommerce/incidents/zvnr03sym366 · Markdown: https://rewindex.com/company/bigcommerce/incidents/zvnr03sym366.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/zvnr03sym366 · Generated 2026-10-18T10:30:59.070Z