# BigCommerce: Slow response times from file cache

> BigCommerce status incident “Slow response times from file cache” on 2015-08-11: impact minor (vendor’s label), 3.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/ywjx2yq2d0mw
Last updated: 2015-08-12T00:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-08-11 20:53 UTC · Resolved: 2015-08-12 00:14 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/ywjx2yq2d0mw](https://status.bigcommerce.com/incidents/ywjx2yq2d0mw)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2015-08-12 00:14 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2015-08-11 20:53 UTC, resolved after 3.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/ywjx2yq2d0mw
- Citation: BigCommerce, “Slow response times from file cache” (2015-08-11 20:53 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/ywjx2yq2d0mw (CC BY 4.0).
- Markdown link: `[BigCommerce: Slow response times from file cache (2015-08-11)](https://rewindex.com/company/bigcommerce/incidents/ywjx2yq2d0mw)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/ywjx2yq2d0mw · Markdown: https://rewindex.com/company/bigcommerce/incidents/ywjx2yq2d0mw.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/ywjx2yq2d0mw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:08:48.238Z