# BigCommerce: Partial search unavailability

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-26 18:30 UTC · Resolved: 2026-09-26 20:04 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: Storefront
- [Vendor status page: https://stspg.io/th3xwqsw202d](https://stspg.io/th3xwqsw202d)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **investigating** 2026-09-26 18:30 UTC: Certain storefronts may be experiencing errors for searches. We are currently investigating this issue
- **monitoring** 2026-09-26 18:54 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-26 20:04 UTC: Search availability is back to expected thresholds


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Canonical: https://rewindex.com/company/bigcommerce/incidents/ymnkpnbzbvlc · Markdown: https://rewindex.com/company/bigcommerce/incidents/ymnkpnbzbvlc.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/ymnkpnbzbvlc · Generated 2026-10-18T11:39:06.875Z