# BigCommerce: Intermittent Availability Issues

> BigCommerce status incident “Intermittent Availability Issues” on 2024-10-04: impact minor (vendor’s label), 29 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/yksb30n0n35y
Last updated: 2024-10-04T19:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-04 18:57 UTC · Resolved: 2024-10-04 19:26 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/yksb30n0n35y](https://status.bigcommerce.com/incidents/yksb30n0n35y)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-10-04 19:26 UTC: BigCommerce Engineers identified an issue affecting all services beginning at 19:49 UTC and ending at 20:02 UTC. This behavior impacted api, storefront, and payment requests for this duration. BigCommerce Engineers have mitigated the root cause of the issue and all services are now available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2024-10-04 18:57 UTC, resolved after 29 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/yksb30n0n35y
- Citation: BigCommerce, “Intermittent Availability Issues” (2024-10-04 18:57 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/yksb30n0n35y (CC BY 4.0).
- Markdown link: `[BigCommerce: Intermittent Availability Issues (2024-10-04)](https://rewindex.com/company/bigcommerce/incidents/yksb30n0n35y)`


---
Canonical: https://rewindex.com/company/bigcommerce/incidents/yksb30n0n35y · Markdown: https://rewindex.com/company/bigcommerce/incidents/yksb30n0n35y.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/yksb30n0n35y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:01:22.524Z