# BigCommerce: Sites Slow due to storage system issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2015-04-02 14:07 UTC · Resolved: 2015-04-14 17:39 UTC · Duration: 12 d
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/y83s03wsd5ps](https://status.bigcommerce.com/incidents/y83s03wsd5ps)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2015-04-14 17:39 UTC: Response times have been normal for one week. We are resolving this ticket. Projects are already in progress to add multiple layers of redundancy to this part of our platform. Stay tuned.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/y83s03wsd5ps · Markdown: https://rewindex.com/company/bigcommerce/incidents/y83s03wsd5ps.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/y83s03wsd5ps · Generated 2026-10-18T11:30:32.107Z