# BigCommerce: Power Outage at Austin Contact Center

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-12-07 20:36 UTC · Resolved: 2018-12-07 21:10 UTC · Duration: 34 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/xs1h6t1zyqb2](https://status.bigcommerce.com/incidents/xs1h6t1zyqb2)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-12-07 21:10 UTC: Power has been restored and all support channels are now fully available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/xs1h6t1zyqb2 · Markdown: https://rewindex.com/company/bigcommerce/incidents/xs1h6t1zyqb2.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/xs1h6t1zyqb2 · Generated 2026-10-18T10:40:36.208Z