# BigCommerce: Issues creating shipping labels

> BigCommerce status incident “Issues creating shipping labels” on 2025-02-11: impact minor (vendor’s label), 3.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/xfvkk6rjdlyf
Last updated: 2025-02-11T23:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-11 19:20 UTC · Resolved: 2025-02-11 23:02 UTC · Duration: 3.7 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/xfvkk6rjdlyf](https://status.bigcommerce.com/incidents/xfvkk6rjdlyf)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-02-11 23:02 UTC: BigCommerce engineers observed an issue with a subset of stores beginning at approximately 4:05 AM UTC, which prevented the creation of Endicia shipping labels. The issue was resolved at 10:48PM UTC and all services are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-02-11 19:20 UTC, resolved after 3.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/xfvkk6rjdlyf
- Citation: BigCommerce, “Issues creating shipping labels” (2025-02-11 19:20 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/xfvkk6rjdlyf (CC BY 4.0).
- Markdown link: `[BigCommerce: Issues creating shipping labels (2025-02-11)](https://rewindex.com/company/bigcommerce/incidents/xfvkk6rjdlyf)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/xfvkk6rjdlyf · Markdown: https://rewindex.com/company/bigcommerce/incidents/xfvkk6rjdlyf.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/xfvkk6rjdlyf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:08:17.544Z