# BigCommerce: Unable to update store subscriptions and payment methods

> BigCommerce status incident “Unable to update store subscriptions and payment methods” on 2018-03-14: impact minor (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/xdz5836g0d8t
Last updated: 2018-03-14T23:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-03-14 21:41 UTC · Resolved: 2018-03-14 23:52 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/xdz5836g0d8t](https://status.bigcommerce.com/incidents/xdz5836g0d8t)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-03-14 23:52 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-03-14 21:41 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/xdz5836g0d8t
- Citation: BigCommerce, “Unable to update store subscriptions and payment methods” (2018-03-14 21:41 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/xdz5836g0d8t (CC BY 4.0).
- Markdown link: `[BigCommerce: Unable to update store subscriptions and payment methods (2018-03-14)](https://rewindex.com/company/bigcommerce/incidents/xdz5836g0d8t)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/xdz5836g0d8t · Markdown: https://rewindex.com/company/bigcommerce/incidents/xdz5836g0d8t.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/xdz5836g0d8t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:28.017Z