# BigCommerce: Issue with using store credit to checkout

> BigCommerce status incident “Issue with using store credit to checkout” on 2025-06-12: impact none (vendor’s label), 3.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/xcr9g6bwrlng
Last updated: 2025-06-12T08:11:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-12 04:30 UTC · Resolved: 2025-06-12 08:11 UTC · Duration: 3.7 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/xcr9g6bwrlng](https://status.bigcommerce.com/incidents/xcr9g6bwrlng)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-06-12 08:11 UTC: BigCommerce engineers have fixed the stores identified, and we receive no more new reports.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2025-06-12 04:30 UTC, resolved after 3.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/xcr9g6bwrlng
- Citation: BigCommerce, “Issue with using store credit to checkout” (2025-06-12 04:30 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/xcr9g6bwrlng (CC BY 4.0).
- Markdown link: `[BigCommerce: Issue with using store credit to checkout (2025-06-12)](https://rewindex.com/company/bigcommerce/incidents/xcr9g6bwrlng)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/xcr9g6bwrlng · Markdown: https://rewindex.com/company/bigcommerce/incidents/xcr9g6bwrlng.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/xcr9g6bwrlng · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:18:14.217Z