# BigCommerce: Issues Accessing Single Click Apps in Control Panel

> BigCommerce status incident “Issues Accessing Single Click Apps in Control Panel” on 2016-06-30: impact minor (vendor’s label), 54 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/x3sc1wfkhk5v
Last updated: 2016-06-30T18:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-06-30 18:01 UTC · Resolved: 2016-06-30 18:55 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/x3sc1wfkhk5v](https://status.bigcommerce.com/incidents/x3sc1wfkhk5v)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2016-06-30 18:55 UTC: BigCommerce engineers have restored access to single click apps accessible in the BigCommerce Control Panel. A small number of BigCommerce merchants who accessed or updated apps in their store over the last few hours may still experience issues when attempting to load apps. If you continue to experience issues accessing apps via your control panel, you should uninstall and reinstall the app via the BigCommerce Control Panel. This will restore your ability to access the app. BigCommerce partners who have apps in the BigCommerce App Store should ensure they support our recently announced changes for requesting new OAuth scopes for an existing app by following the advisory at https://developer.bigcommerce.com/blog/changelog/auth-scopes-advisory. Implementing the reauthorization flow will ensure BigCommerce merchants do not need to uninstall and reinstall an app to gain access to new OAuth scopes in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2016-06-30 18:01 UTC, resolved after 54 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/x3sc1wfkhk5v
- Citation: BigCommerce, “Issues Accessing Single Click Apps in Control Panel” (2016-06-30 18:01 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/x3sc1wfkhk5v (CC BY 4.0).
- Markdown link: `[BigCommerce: Issues Accessing Single Click Apps in Control Panel (2016-06-30)](https://rewindex.com/company/bigcommerce/incidents/x3sc1wfkhk5v)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/x3sc1wfkhk5v · Markdown: https://rewindex.com/company/bigcommerce/incidents/x3sc1wfkhk5v.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/x3sc1wfkhk5v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:07:04.202Z