# BigCommerce: PayPal Commerce Platform 3DS popup infinite loading issue

> BigCommerce status incident “PayPal Commerce Platform 3DS popup infinite loading issue” on 2026-04-09: impact none (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/x2th645b9n7r
Last updated: 2026-04-09T17:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-09 14:53 UTC · Resolved: 2026-04-09 17:24 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/x2th645b9n7r](https://status.bigcommerce.com/incidents/x2th645b9n7r)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2026-04-09 17:24 UTC: External PayPal team identified an issue and fixed on their side, so PPCP 3DS authentication flow should work as expected on the UK stores

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2026-04-09 14:53 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/x2th645b9n7r
- Citation: BigCommerce, “PayPal Commerce Platform 3DS popup infinite loading issue” (2026-04-09 14:53 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/x2th645b9n7r (CC BY 4.0).
- Markdown link: `[BigCommerce: PayPal Commerce Platform 3DS popup infinite loading issue (2026-04-09)](https://rewindex.com/company/bigcommerce/incidents/x2th645b9n7r)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/x2th645b9n7r · Markdown: https://rewindex.com/company/bigcommerce/incidents/x2th645b9n7r.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/x2th645b9n7r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:18:15.011Z