# BigCommerce: Customers API endpoint degraded performance

> BigCommerce status incident “Customers API endpoint degraded performance” on 2022-09-01: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/x2p4n4tst3zd
Last updated: 2022-09-01T18:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-01 16:49 UTC · Resolved: 2022-09-01 18:13 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/x2p4n4tst3zd](https://status.bigcommerce.com/incidents/x2p4n4tst3zd)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2022-09-01 18:13 UTC: This issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2022-09-01 16:49 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/x2p4n4tst3zd
- Citation: BigCommerce, “Customers API endpoint degraded performance” (2022-09-01 16:49 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/x2p4n4tst3zd (CC BY 4.0).
- Markdown link: `[BigCommerce: Customers API endpoint degraded performance (2022-09-01)](https://rewindex.com/company/bigcommerce/incidents/x2p4n4tst3zd)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/x2p4n4tst3zd · Markdown: https://rewindex.com/company/bigcommerce/incidents/x2p4n4tst3zd.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/x2p4n4tst3zd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:37:04.232Z