# BigCommerce: Availability Issue

> BigCommerce status incident “Availability Issue” on 2024-01-31: impact minor (vendor’s label), 12 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/x1yb30tcz4wj
Last updated: 2024-01-31T23:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-31 23:07 UTC · Resolved: 2024-01-31 23:19 UTC · Duration: 12 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/x1yb30tcz4wj](https://status.bigcommerce.com/incidents/x1yb30tcz4wj)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-01-31 23:19 UTC: BigCommerce engineers observed an increase in errors starting around 23:00 UTC which caused certain Storefront requests to fail in the US region. Engineers resolved the issue at 23:05 UTC and all services are now operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2024-01-31 23:07 UTC, resolved after 12 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/x1yb30tcz4wj
- Citation: BigCommerce, “Availability Issue” (2024-01-31 23:07 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/x1yb30tcz4wj (CC BY 4.0).
- Markdown link: `[BigCommerce: Availability Issue (2024-01-31)](https://rewindex.com/company/bigcommerce/incidents/x1yb30tcz4wj)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/x1yb30tcz4wj · Markdown: https://rewindex.com/company/bigcommerce/incidents/x1yb30tcz4wj.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/x1yb30tcz4wj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:31:03.484Z