# BigCommerce: Email delivery issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-07-22 14:17 UTC · Resolved: 2019-07-22 15:31 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/wrhvrh9cb3cn](https://status.bigcommerce.com/incidents/wrhvrh9cb3cn)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2019-07-22 15:31 UTC: Our engineering team has resolved the issue and emails are being delivered. There may be a minor delay for previously unsent messages as the system works through any backlog.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/wrhvrh9cb3cn · Markdown: https://rewindex.com/company/bigcommerce/incidents/wrhvrh9cb3cn.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/wrhvrh9cb3cn · Generated 2026-10-18T12:20:51.706Z