# BigCommerce: Third Party Outage Impacting Developer Portal

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-08-24 00:08 UTC · Resolved: 2022-08-24 02:24 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/vls2zq15my5q](https://status.bigcommerce.com/incidents/vls2zq15my5q)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2022-08-24 02:24 UTC: Heroku and their upstream DNS provider have implemented a fix, and service within our developer portal is stable. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/vls2zq15my5q · Markdown: https://rewindex.com/company/bigcommerce/incidents/vls2zq15my5q.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/vls2zq15my5q · Generated 2026-10-18T11:44:21.443Z