# BigCommerce: Availability Issue

> BigCommerce status incident “Availability Issue” on 2023-03-17: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/v23k2z71p35t
Last updated: 2023-03-17T17:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-17 14:47 UTC · Resolved: 2023-03-17 17:10 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/v23k2z71p35t](https://status.bigcommerce.com/incidents/v23k2z71p35t)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2023-03-17 17:10 UTC: BigCommerce engineers observed an increase in errors starting around 14:40 UTC which caused certain Storefront and API requests to fail. Engineers resolved the issue at 16:30 UTC and all services are now operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2023-03-17 14:47 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/v23k2z71p35t
- Citation: BigCommerce, “Availability Issue” (2023-03-17 14:47 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/v23k2z71p35t (CC BY 4.0).
- Markdown link: `[BigCommerce: Availability Issue (2023-03-17)](https://rewindex.com/company/bigcommerce/incidents/v23k2z71p35t)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/v23k2z71p35t · Markdown: https://rewindex.com/company/bigcommerce/incidents/v23k2z71p35t.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/v23k2z71p35t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:04:57.659Z