# BigCommerce: status.bigcommerce.com graphs not updating

> BigCommerce status incident “status.bigcommerce.com graphs not updating” on 2019-07-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/trlxs3mvtv83
Last updated: 2019-07-17T16:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-07-17 16:04 UTC · Resolved: 2019-07-17 16:04 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/trlxs3mvtv83](https://status.bigcommerce.com/incidents/trlxs3mvtv83)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2019-07-17 16:04 UTC: There was an issue with the mechanism that delivers data to power the graphs on this status page. The issue has been corrected. There was no issue with the BigCommerce platform during this time. This was merely a data display issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2019-07-17 16:04 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/trlxs3mvtv83
- Citation: BigCommerce, “status.bigcommerce.com graphs not updating” (2019-07-17 16:04 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/trlxs3mvtv83 (CC BY 4.0).
- Markdown link: `[BigCommerce: status.bigcommerce.com graphs not updating (2019-07-17)](https://rewindex.com/company/bigcommerce/incidents/trlxs3mvtv83)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/trlxs3mvtv83 · Markdown: https://rewindex.com/company/bigcommerce/incidents/trlxs3mvtv83.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/trlxs3mvtv83 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:52:41.991Z