# BigCommerce: Slow response times for a subset of stores

> BigCommerce status incident “Slow response times for a subset of stores” on 2017-11-30: impact minor (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/tgsd2cvwyj61
Last updated: 2017-11-30T17:54:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-11-30 17:22 UTC · Resolved: 2017-11-30 17:54 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/tgsd2cvwyj61](https://status.bigcommerce.com/incidents/tgsd2cvwyj61)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2017-11-30 17:54 UTC: BigCommerce engineers identified the issue causing degraded performance and have fixed it. Store performance is now back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2017-11-30 17:22 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/tgsd2cvwyj61
- Citation: BigCommerce, “Slow response times for a subset of stores” (2017-11-30 17:22 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/tgsd2cvwyj61 (CC BY 4.0).
- Markdown link: `[BigCommerce: Slow response times for a subset of stores (2017-11-30)](https://rewindex.com/company/bigcommerce/incidents/tgsd2cvwyj61)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/tgsd2cvwyj61 · Markdown: https://rewindex.com/company/bigcommerce/incidents/tgsd2cvwyj61.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/tgsd2cvwyj61 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:34:50.737Z