# BigCommerce: Availability Issue

> BigCommerce status incident “Availability Issue” on 2025-01-31: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/sv15x2zn306g
Last updated: 2025-01-31T15:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-01-31 15:00 UTC · Resolved: 2025-01-31 15:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/sv15x2zn306g](https://status.bigcommerce.com/incidents/sv15x2zn306g)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-01-31 15:00 UTC: BigCommerce engineers observed an availability issue with a subset of stores beginning at approximately 3:25 PM UTC, which caused some storefront requests to fail. The issue was resolved at 3:33PM UTC and all services are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2025-01-31 15:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/sv15x2zn306g
- Citation: BigCommerce, “Availability Issue” (2025-01-31 15:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/sv15x2zn306g (CC BY 4.0).
- Markdown link: `[BigCommerce: Availability Issue (2025-01-31)](https://rewindex.com/company/bigcommerce/incidents/sv15x2zn306g)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/sv15x2zn306g · Markdown: https://rewindex.com/company/bigcommerce/incidents/sv15x2zn306g.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/sv15x2zn306g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:34:33.433Z