# BigCommerce: Some control panels unavailable and API calls failing

> BigCommerce status incident “Some control panels unavailable and API calls failing” on 2017-03-17: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/sqp16rjnppjg
Last updated: 2017-03-17T17:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-03-17 16:37 UTC · Resolved: 2017-03-17 17:40 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/sqp16rjnppjg](https://status.bigcommerce.com/incidents/sqp16rjnppjg)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2017-03-17 17:40 UTC: BigCommerce engineers have deployed a fix out to all affected stores. This was caused by a gap in code testing process, which will be corrected to prevent a recurrence.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2017-03-17 16:37 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/sqp16rjnppjg
- Citation: BigCommerce, “Some control panels unavailable and API calls failing” (2017-03-17 16:37 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/sqp16rjnppjg (CC BY 4.0).
- Markdown link: `[BigCommerce: Some control panels unavailable and API calls failing (2017-03-17)](https://rewindex.com/company/bigcommerce/incidents/sqp16rjnppjg)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/sqp16rjnppjg · Markdown: https://rewindex.com/company/bigcommerce/incidents/sqp16rjnppjg.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/sqp16rjnppjg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:54:05.591Z