# BigCommerce: support.bigcommerce.com outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-11-06 19:22 UTC · Resolved: 2019-11-06 22:45 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/snj4dk5d1yvm](https://status.bigcommerce.com/incidents/snj4dk5d1yvm)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2019-11-06 22:45 UTC: This issue has been resolved. The support site https://support.bigcommerce.com is now available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/snj4dk5d1yvm · Markdown: https://rewindex.com/company/bigcommerce/incidents/snj4dk5d1yvm.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/snj4dk5d1yvm · Generated 2026-10-18T10:26:17.328Z