# BigCommerce: Issues with sending New Order Notification emails

> BigCommerce status incident “Issues with sending New Order Notification emails” on 2024-11-12: impact minor (vendor’s label), 3.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/sczkk1xx8drs
Last updated: 2024-11-12T18:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-12 14:30 UTC · Resolved: 2024-11-12 18:23 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/sczkk1xx8drs](https://status.bigcommerce.com/incidents/sczkk1xx8drs)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-11-12 18:23 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2024-11-12 14:30 UTC, resolved after 3.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/sczkk1xx8drs
- Citation: BigCommerce, “Issues with sending New Order Notification emails” (2024-11-12 14:30 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/sczkk1xx8drs (CC BY 4.0).
- Markdown link: `[BigCommerce: Issues with sending New Order Notification emails (2024-11-12)](https://rewindex.com/company/bigcommerce/incidents/sczkk1xx8drs)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/sczkk1xx8drs · Markdown: https://rewindex.com/company/bigcommerce/incidents/sczkk1xx8drs.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/sczkk1xx8drs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:24.738Z