# BigCommerce: 3rd party network provider having routing issues

> BigCommerce status incident “3rd party network provider having routing issues” on 2018-01-26: impact minor (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/r6r8sv2qvqjv
Last updated: 2018-01-26T13:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-01-26 09:44 UTC · Resolved: 2018-01-26 13:13 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/r6r8sv2qvqjv](https://status.bigcommerce.com/incidents/r6r8sv2qvqjv)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-01-26 13:13 UTC: All BigCommerce services are back to normal operations.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-01-26 09:44 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/r6r8sv2qvqjv
- Citation: BigCommerce, “3rd party network provider having routing issues” (2018-01-26 09:44 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/r6r8sv2qvqjv (CC BY 4.0).
- Markdown link: `[BigCommerce: 3rd party network provider having routing issues (2018-01-26)](https://rewindex.com/company/bigcommerce/incidents/r6r8sv2qvqjv)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/r6r8sv2qvqjv · Markdown: https://rewindex.com/company/bigcommerce/incidents/r6r8sv2qvqjv.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/r6r8sv2qvqjv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:50:42.834Z