# BigCommerce: Checkout issue impacting a subset of stores

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-02-20 16:49 UTC · Resolved: 2020-02-20 18:32 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/qr0pf1zr6ykj](https://status.bigcommerce.com/incidents/qr0pf1zr6ykj)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2020-02-20 18:32 UTC: BigCommerce engineers have deployed a fix which resolved the checkout issue across impacted stores.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/qr0pf1zr6ykj · Markdown: https://rewindex.com/company/bigcommerce/incidents/qr0pf1zr6ykj.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/qr0pf1zr6ykj · Generated 2026-10-18T09:55:42.235Z