# BigCommerce: Contact Center Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-19 07:22 UTC · Resolved: 2024-07-19 10:16 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/qqdrpptksrhp](https://status.bigcommerce.com/incidents/qqdrpptksrhp)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-07-19 10:16 UTC: The issue has been resolved and all Support functions are operating as expected. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/qqdrpptksrhp · Markdown: https://rewindex.com/company/bigcommerce/incidents/qqdrpptksrhp.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/qqdrpptksrhp · Generated 2026-10-18T10:38:13.896Z