# BigCommerce: Payments requests to Cybersource resulting in errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-08-01 16:37 UTC · Resolved: 2019-08-01 18:46 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/pwbbnn3ynhkv](https://status.bigcommerce.com/incidents/pwbbnn3ynhkv)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2019-08-01 18:46 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/pwbbnn3ynhkv · Markdown: https://rewindex.com/company/bigcommerce/incidents/pwbbnn3ynhkv.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/pwbbnn3ynhkv · Generated 2026-10-18T09:41:05.654Z