# BigCommerce: Subset of Installed Apps No Longer Showing in Control Panels

> BigCommerce status incident “Subset of Installed Apps No Longer Showing in Control Panels” on 2018-03-06: impact none (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/plqnr1l8656z
Last updated: 2018-03-06T01:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-03-06 00:24 UTC · Resolved: 2018-03-06 01:24 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/plqnr1l8656z](https://status.bigcommerce.com/incidents/plqnr1l8656z)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-03-06 01:24 UTC: The Engineering team has identified and resolved the issue causing some apps to uninstall from certain stores. Store Owner Action Needed: As we do not currently have a way to force apps to reinstall on a store, store owners will need to go in to their store and reinstall any missing apps. We apologize for the inconvenience and we are working diligently with our App Partners team to make sure everyone is aware of the situation. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2018-03-06 00:24 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/plqnr1l8656z
- Citation: BigCommerce, “Subset of Installed Apps No Longer Showing in Control Panels” (2018-03-06 00:24 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/plqnr1l8656z (CC BY 4.0).
- Markdown link: `[BigCommerce: Subset of Installed Apps No Longer Showing in Control Panels (2018-03-06)](https://rewindex.com/company/bigcommerce/incidents/plqnr1l8656z)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/plqnr1l8656z · Markdown: https://rewindex.com/company/bigcommerce/incidents/plqnr1l8656z.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/plqnr1l8656z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:19:54.400Z